Privacy Policy | DesignFXPro

1. Overview

This policy covers the designfxpro.com website and the digital marketing services we provide.

By using our site or engaging our services, you accept the practices described in this policy. If you do not agree, please do not use the site or give us personal information.

This policy is written to align with the privacy laws where we operate and serve clients. Where local law gives you stronger protections, those protections take precedence over this policy.

2. Who we are

DesignFXPro operates designfxpro.com. We act as a controller for information collected through our site and services, and as a processor when we handle data for a client under a separate agreement.

Business name: DesignFXPro
Address: Studio 6, DC Bldg., Tapulao, Orani, Bataan, Philippines 2112
Email: contact@designfxpro.com

3. Information we collect

We collect information in three ways: directly from you, automatically when you use our site, and from third parties.

Information you provide to us

Contact and inquiry details: your name, email, phone number, company and the contents of messages you send through forms, email or chat.
Project and proposal information: business goals, brand materials and any account access you grant us when you request a quote or work with us.
Communications: emails, messages and notes from calls or meetings.
Subscription details: if you sign up for updates or marketing.

Information we collect automatically

Usage and device data: IP address, browser and device type, operating system, referring pages, pages viewed and the date and time of your visits.
Cookies and similar technologies: used for site operation, preferences, performance, analytics and advertising (see section 6).

Information from third parties

Analytics and advertising partners that provide aggregated or pseudonymized information about site visitors.
Data our clients supply so we can deliver a service, which we process under the client agreement.

A note for our clients

When we run marketing, advertising or analytics for a client, we may process personal information about that client's customers. In that case the client is the controller and we are the processor, and the client's own privacy notice governs that information.

4. How we use your information

We use personal information for the following purposes:

To respond to inquiries and provide quotes, proposals and requested information.
To deliver, manage and improve the services we are contracted to provide.
To operate, secure, maintain and improve our website.
To send administrative messages about your inquiry, account or engagement.
To send marketing where you have agreed or where otherwise permitted, with the option to opt out at any time.
To analyze how our site is used so we can make it more useful.
To detect and address fraud, security issues and technical problems.
To comply with legal obligations and to establish, exercise or defend legal claims.

5. Legal bases for processing

Where the law requires a legal basis for processing personal information, such as in the UK and the European Economic Area, we rely on one or more of the following:

Consent: for example, for marketing or non-essential cookies. You can withdraw consent at any time.
Contract: to provide the services you request and to take steps before entering a contract.
Legitimate interests: such as securing and analyzing our site and promoting our services, balanced against your rights.
Legal obligation: where processing is required by law.

Similar principles apply in the other jurisdictions we serve. We only process personal information where a valid basis exists.

6. Cookies and similar technologies

Cookies are small text files stored on your device. We use them to operate the site, remember your preferences, measure performance, and support analytics and advertising.

Essential cookies: required for the site to work. They cannot be switched off in our systems.
Performance and analytics cookies: show us how visitors interact with the site.
Functionality cookies: remember the choices you make.
Advertising cookies: set by us or our partners to measure and tailor advertising.

You can control cookies through your browser settings or our cookie preference tool. Blocking some cookies may affect how the site works.

Tools we use

Google Analytics
Google Search Console
PageSpeed Insights
Google Ads
Meta Pixel

We do not sell your personal information. We share it only as follows:

Service providers and partners: such as hosting, analytics, advertising platforms, email delivery, payments and support, under contracts that protect your information.
Professional advisers: such as lawyers, accountants and auditors, when reasonably necessary.
Legal and regulatory authorities: when required by law or to protect rights, safety or property.
Business transfers: in connection with a merger, acquisition, financing or sale of assets, with the recipient bound by this policy.

Some partners that run their own platforms, such as advertising or analytics providers, may act as independent controllers under their own privacy notices.

8. Data retention

We keep personal information only as long as needed for the purposes in this policy. These include delivering services, keeping business records, meeting legal and tax obligations, resolving disputes and enforcing our agreements.

When information is no longer needed, we delete or anonymize it.

9. Your privacy rights

Depending on where you live, you may have the following rights:

Access: to request a copy of your personal information.
Correction: to correct inaccurate or incomplete information.
Deletion: to ask us to delete your information in certain circumstances.
Objection or restriction: to object to or restrict certain processing.
Portability: to receive your information in a usable format.
Withdraw consent: where we rely on consent.
Opt out of marketing: at any time.
Complain: to your local data protection authority.

UK and EEA: UK GDPR and EU GDPR

The rights above apply. You may also complain to a supervisory authority, such as the UK Information Commissioner's Office or your national authority in the EEA.

United States: California (CCPA and CPRA)

California residents may request to know, delete and correct their personal information, and to opt out of the sale or sharing of personal information and certain targeted advertising. We do not sell personal information, and we will not discriminate against you for exercising your rights.

Canada: PIPEDA

You may access and correct your personal information and ask how it is handled, consistent with the principles of PIPEDA.

Australia: Privacy Act and APPs

You may access and seek correction of your personal information under the Australian Privacy Principles, and raise concerns with the Office of the Australian Information Commissioner.

China: PIPL

Where the Personal Information Protection Law applies, you may access, correct, delete and obtain a copy of your personal information, withdraw consent, and ask us to explain our processing rules, subject to the conditions of that law.

Philippines: Data Privacy Act of 2012

You have the rights to be informed, to access, to correct, to object, to erasure or blocking, and to data portability. You may file a complaint with the National Privacy Commission under Republic Act No. 10173.

10. Exercising your rights

To make a request, contact us using the details in section 15. We may need to confirm your identity before acting on a request, and we accept requests from authorized agents where the law allows.

We respond within the deadlines set by applicable law. Requests are normally free, but we may decline or charge a reasonable fee for requests that are clearly unfounded or excessive.

11. Data security

We use technical and organizational safeguards to protect personal information against loss, misuse, unauthorized access, disclosure and alteration. No method of transmission or storage is completely secure, so we cannot promise absolute security.

If a security incident affects your information, we will handle it in line with applicable law, including any duty to notify you.

12. Children's privacy

Our site and services are intended for businesses and adults. We do not knowingly collect personal information from children.

If you believe a child has submitted personal information to us, please contact us and we will remove it.

13. Third-party links

Our site and our sister brands, The Logo Factory and WeVillage, may link to third-party websites that we do not control. This policy does not cover those sites, so please review their privacy notices.

14. Changes to this policy

We may update this policy to reflect changes in our practices, technology or the law. When we make material changes, we will update the "Last updated" date on this page and may give a more prominent notice.

We encourage you to review this policy from time to time.

15. Contact us

If you have questions about this policy or want to exercise your rights, contact us using the details below. You can also reach us through our contact page.

DesignFXPro Privacy

Business name: DesignFXPro
Email: contact@designfxpro.com
Address: Studio 6, DC Bldg., Tapulao, Orani, Bataan, Philippines 2112
Website: designfxpro.com

16. Effective date

This privacy policy is effective as of the date below and replaces earlier versions.

Last updated: October 2026

Privacy Policy: How We Collect, Use, and Protect Your Information