Privacy Policy
How We Collect, Use, and Protect your Information.
This policy explains what personal information DesignFXPro processes when you visit our website, contact us, or work with us, and the choices and rights you have over that information.
ON THIS PAGE
DesignFXPro brings SEO, AEO/GEO, Google Ads, Local Services Ads, web design, and reviews into one system, built around the number that keeps your techs busy: cost per booked job.
1. Overview
This Privacy Policy applies to the website at designfxpro.com and to the services we provide as a digital marketing agency. By using our website or engaging our services, you acknowledge the practices described here. If you do not agree with this policy, please do not use the website or provide us with personal information.
Where local law gives you stronger protections than this policy describes, those legal protections apply. We have written this policy to be consistent with the privacy laws of the regions where we operate and serve clients.
2. Who we are
DesignFXPro is a digital marketing agency operating the website at designfxpro.com. For the purposes of applicable data protection law, we act as the controller of personal information collected through our website and in the course of providing our services, unless we are processing information on behalf of a client under a separate agreement, in which case we act as a processor.
Our registered business and contact details are:
- Business name: Designfxpro
- Address: Studio 6, DC Bldg., Tapulao, Orani, Bataan, Philippines 2112
- Email: [email protected]
3. Information we collect
We collect information in three main ways: information you give us directly, information we collect automatically when you use our website, and information we receive from third parties.
Information you provide to us
- Contact and inquiry details such as your name, email address, phone number, company name, and the contents of any message you send through our contact forms, email, or chat.
- Project and proposal information you share when requesting a quote, completing an intake form, or working with us, including business goals, brand materials, and account access you choose to grant.
- Communications including emails, messages, and notes from calls or meetings related to your inquiry or engagement.
- Subscription details if you sign up to receive updates or marketing communications from us.
Information we collect automatically
- Usage and device data such as your IP address, browser type, device type, operating system, referring pages, pages viewed, and the dates and times of your visits.
- Cookies and similar technologies used to operate the website, remember preferences, measure performance, and support analytics and advertising, as described in the Cookies section below.
Information from third parties
- Analytics and advertising partners that provide aggregated or pseudonymised data about how visitors find and use our website.
- Client-supplied data that a client provides to us so we can deliver a service, which we process under our agreement with that client.
A note for our clients
When we run marketing, advertising, or analytics activities on a client's behalf, we may process personal information belonging to that client's customers. In those cases the client is the controller and we act as a processor under a written agreement. The client's own privacy notice governs how that information is handled.
4. How we use your information
We use personal information for the following purposes:
- To respond to your inquiries and provide quotes, proposals, and information you request.
- To deliver, manage, and improve the services you or your organisation have engaged us to provide.
- To operate, maintain, secure, and improve our website and its performance.
- To send administrative messages about your inquiry, account, or engagement.
- To send marketing communications where you have agreed to receive them or where we are otherwise permitted to do so, with an option to opt out at any time.
- To understand how our website is used through analytics, so we can make it more useful.
- To detect, prevent, and address fraud, security issues, and technical problems.
- To comply with legal obligations and to establish, exercise, or defend legal claims.
5. Legal bases for processing
Where data protection law requires a legal basis for processing (for example, in the United Kingdom and the European Economic Area), we rely on one or more of the following, depending on the activity:
- Consent, for example when you agree to receive marketing communications or to non-essential cookies. You may withdraw consent at any time.
- Performance of a contract, to provide services you or your organisation have requested and to take steps before entering into a contract.
- Legitimate interests, such as operating and securing our website, understanding how it is used, and promoting our services, balanced against your rights and interests.
- Legal obligation, where we must process information to comply with the law.
Similar concepts apply in other jurisdictions we serve. We process personal information only where we have a valid basis to do so under applicable law.
6. Cookies and similar technologies
Cookies are small text files placed on your device. We and selected partners use cookies and similar technologies to operate the website, remember your preferences, measure performance, and support analytics and advertising. The main categories are:
- Essential cookies, which are necessary for the website to function and cannot be switched off in our systems.
- Performance and analytics cookies, which help us understand how visitors interact with the website so we can improve it
- Functionality cookies, which remember choices you make to give you a better experience.
- Advertising cookies, which may be set by us or our partners to measure and improve the relevance of advertising.
You can control cookies through your browser settings and, where available, through the cookie preference tool on our website. Blocking some cookies may affect how the website works.
Tools we use:
Google Analytics, Google Search Console, Page Speed Insights, Google Ads, Meta Pixel
7. How we share your information
We do not sell your personal information. We share it only in the limited circumstances described below:
- Service providers and partners who perform functions on our behalf, such as hosting, analytics, advertising platforms, email delivery, payment processing, and customer support, under contracts that require them to protect your information.
- Professional advisers such as lawyers, accountants, and auditors where reasonably necessary.
- Legal and regulatory authorities where we are required to disclose information by law, or to protect our rights, safety, or property and those of others.
- Business transfers, in connection with a merger, acquisition, financing, or sale of assets, in which case we will require the recipient to honour the commitments in this policy.
Where we share information with partners that operate their own platforms (for example advertising or analytics providers), those partners may process the information as independent controllers under their own privacy notices.
8. How we share your information
We do not sell your personal information. We share it only in the limited circumstances described below:
- Service providers and partners who perform functions on our behalf, such as hosting, analytics, advertising platforms, email delivery, payment processing, and customer support, under contracts that require them to protect your information.
- Professional advisers such as lawyers, accountants, and auditors where reasonably necessary.
- Legal and regulatory authorities where we are required to disclose information by law, or to protect our rights, safety, or property and those of others.
- Business transfers, in connection with a merger, acquisition, financing, or sale of assets, in which case we will require the recipient to honour the commitments in this policy.
Where we share information with partners that operate their own platforms (for example advertising or analytics providers), those partners may process the information as independent controllers under their own privacy notices.
9. Data retention
We keep personal information only for as long as needed for the purposes described in this policy, including to provide our services, maintain business records, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete it or to anonymise it so it can no longer be associated with you.
10. Your privacy rights
Depending on where you live, you may have some or all of the rights set out below. We honour the rights granted to you under the laws that apply to you.
- Access to the personal information we hold about you.
- Correction of information that is inaccurate or incomplete.
- Deletion of your information in certain circumstances.
- Objection or restriction regarding certain processing.
- Portability, to receive your information in a usable format.
- Withdrawal of consent where we rely on consent
- To opt out of marketing at any time.
- To lodge a complaint with your local data protection authority.
UK and EEA - UK GDPR and EU GDPR
You have the rights listed above. You may also complain to your supervisory authority, such as the Information Commissioner's Office in the United Kingdom or your national data protection authority in the European Economic Area.
United States - California (CCPA and CPRA)
California residents may request to know, delete, and correct personal information, and may opt out of the sale or sharing of personal information and of certain targeted advertising. We do not sell personal information. We will not discriminate against you for exercising these rights.
Canada - PIPEDA
You may access and correct your personal information and ask about how it is handled. We process personal information in line with the principles of Canada's Personal Information Protection and Electronic Documents Act.
Australia - Privacy Act and APPs
You may access and seek correction of your personal information under the Australian Privacy Principles, and you may raise a concern with the Office of the Australian Information Commissioner.
China - PIPL
Where the Personal Information Protection Law applies, you may access, correct, delete, and obtain a copy of your personal information, withdraw consent, and ask us to explain our processing rules, subject to the conditions set out in that law.
Philippines - Data Privacy Act of 2012
You have the right to be informed, to access, to correct, to object, to erasure or blocking, to data portability, and to file a complaint with the National Privacy Commission, as provided under Republic Act No. 10173.
11. Exercising your rights
To make a privacy request, contact us using the details in the Contact section below. We may need to verify your identity before acting on a request, to protect your information. You may also use an authorised agent where the law allows. We will respond within the timeframe required by applicable law. There is normally no charge, although we may decline or charge a reasonable fee for requests that are clearly unfounded or excessive, as permitted by law.
12. Data security
We use appropriate technical and organisational measures designed to protect personal information against loss, misuse, unauthorised access, disclosure, and alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will act in line with applicable law, including any notification requirements.
13. Children's privacy
Our website and services are intended for businesses and for individuals who are adults under the laws of their country. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.
14. Third-party links
Our website and our sister brands may link to third-party websites and services that we do not control, including The Logo Factory and WeVillage. This policy does not apply to those third parties. We encourage you to review the privacy notices of any website or service you visit.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or the law. When we make material changes, we will update the date at the top of this page and, where appropriate, provide a more prominent notice. We encourage you to review this page periodically.
16. Contact us
If you have questions about this policy or wish to exercise your privacy rights, please contact us:
DesignFXPro Privacy
We are here to help with any privacy question or request.
Business name: Designfxpro
Email: [email protected]
Address: Studio 6, DC Bldg., Tapulao, Orani, Bataan, Philippines 2112
Website: designfxpro.com